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FREQUENTLY ASKED QUESTIONS

  • Where are your products made?
    All products are produced locally in our factory in Sulaymaniyah, Iraq, under strict hygiene and ISO-certified standards.
  • Are your products available in my city?
    Yes, we distribute across most provinces in Iraq. You can check our Representatives page to find the agent nearest to you.
  • Are your products made with natural ingredients?
    Yes, all Slemani Dairy products are made with 100% fresh milk and contain no additives.
  • Do your products contain gluten?
    No, our dairy products are gluten-free and safe for individuals with gluten sensitivity.
  • Why is the bottom of the product packaging hollow? Does it affect the weight?
    Not at all. The hollow design is intentional and improves stability during shipping and stacking. The net weight printed on the product remains accurate.
  • Do your products contain corn starch (نشا الذرة)?
    No, we do not use corn starch in our products. We’ve also covered this in detail in one of our official videos.
  • Can I buy products directly from the factory?
    No, we do not sell directly from the factory. All purchases are made through our authorized representatives. Please contact the one in your city or province for orders.
  • How do I contact customer service?
    You can message us via WhatsApp (+964 770 204 9215) or through our contact form. Visit the Contact page for details.
  • I want to become a representative. Who should I contact?
    You can contact our General Manager, Mr. Jalal, at 07731295050 for representative opportunities.
  • Where is the Slemani Farm located?
    Our farm is in Yaranbagy, Sulaymaniyah - Iraq
  • Do you use antibiotics or hormones in your milk?
    No. We follow clean, sustainable, and hormone-free dairy practices.
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